I/We, the registered accountholder(s)/user(s) ("the Subscriber(s)") of the Bank of Baroda (“the Bank”), hereby authorize and request the Bank to avail the facilities of Online banking services of the Bank (“the Online Service”) to perform financial and non-financial transactions on my/our account in the Bank and hereby agree following terms and conditions of the Service Term Agreement (Service Terms):

  1. Right to Alter, Add or Cancel:
    The Bank reserves the right to alter, add to or cancel any or all of these Service Terms at any time by posting the relevant information on Bank’s web site and in the Banks' branches and other premises. Such changes are deemed to be binding to me/us irrespective of whether specific notice was issued or not.
  2. Facilities:
    I/We agree that the facility of Bank of Baroda e-Banking shall be available only in specified type of account/s notified by the Bank as eligible for internet banking facility from time to time. I/we do hereby undertake that I/we shall not make available to any persons resident in India Foreign currency against reimbursement in rupees or in any other manner in India. I/we further confirm that all debits to my/our accounts for the purpose of investment in India and credit representing sale proceeds of investment in India are covered either by general or special permission of Reserve Bank of India. I/we agree that the facility of internet banking is available intra bank only and no fund transfer can be effected from other banks to my/our accounts maintained at Bank of Baroda as well as no fund transfer is permissible from Bank of Baroda to accounts maintained with other Banks.
  3. Visa Status, Address etc:
    It is my/our sole responsibility to ensure to inform the Bank about any changes in my/our employment / business and residence visa status. It is also my/our responsibility to update my/our current contact information in my/our user profile which includes, but is not limited to, name(s), address, passport details, phone numbers and email addresses.
  4. General Provisions:
    1. To enable the use of the Online Service I/we shall maintain an Account with the Bank in the UAE. In the event the account is terminated for any reason whatsoever or in the event of any breach of the Service Terms, the Bank shall have the right to cancel the Online Service provided to me/us.
    2. The Bank reserves the right to refuse any application for any of the Online Service and may, at its sole discretion, withdraw at any time all rights and privileges pertaining to the Online Service.
    3. I/we undertake to execute any additional documents that may be required by the Bank prior to provision of any modified/additional facilities under the Online Service provided to me/us. If I/we fail to comply with the above requirements, the Bank has the right to withdraw the Online Service.
    4. The Bank's record of any transaction processed by the use of Online Service shall be conclusive evidence of such transaction and binding to me/us for all purposes.
    5. The Bank shall not be responsible for any erroneous payments to credit card institution(s) arising out of wrong input of consumer/card number and I/we hereby confirm and agree to waive any right which I/we may otherwise have for holding the Bank responsible for any mistake or omission caused by the relevant Online Service and any delay by the Bank due to reasons beyond its control in onward transmission of the funds to the credit card institution(s) which may result in disruption of the utility service or card related transactions.
    6. The Bank shall have the right to debit the applicable fees and charges for any instructions through Online Service from my/our Account(s). Such charges shall be as per the Bank's Schedule of Fees and Charges.
    7. I/we acknowledge that Online Service is part of the Bank’s Baroda Connect online service which has the copyright interest in all software and documentation of the Online Service and subsequent amendments including user guidelines in any form.
    8. I/we hereby agree that the Bank has the right to withdraw any or all of the facilities under Online Service, without assigning any reason, after serving a notice to me/us by ordinary post or via e-mail.
  5. Events Beyond Bank's Control:
    The Bank shall not be liable for any delay or failure of Online Service arising from any cause or causes beyond its control, including (without limitation) act of God, act of government or regulatory authority, war, fire, flood, explosion, terrorism, riot or civil commotion, or non-availability, non-functioning or malfunctioning, computer viruses, interruption or disruption of utilities, internet service provider(s), or broadcast, telecommunications or other network systems or services.
  6. Termination:
    The Bank reserves the right, in its sole discretion, to terminate my/our use of the Online Service immediately without giving prior notice to me/us.
  7. Events of Default:
    The Bank may terminate the access to the Online Service with immediate effect:
    (a) if I/we cease to maintain an Account with the Bank in the United Arab Emirates;
    (b) if my/our relationship with the Bank or any other banking activity has been terminated;
    (c) if I/we notify the Bank of changes in the status of mine/ours which are unacceptable to the Bank.
  8. Exclusion of Liability:
    The Bank will in no way be liable to me/us for any loss / damage caused / suffered in the following cases:
    1. Upon termination of the Online Service or a part of the Online Service without giving prior notice to me/us.
    2. Any misuse of the Online Service by me/us where the misuse is as a result of non-adherence to reasonable security procedures or terms and conditions of the Service or any specific security procedures advised to me/us by the Bank from time to time.
    3. Where I/we fail to notify the Bank of any change in my/our e-mail address, mailing address or contact numbers.
    4. Any errors or failures from any malfunction of the Computer, Software, the Internet and Internet Service Provider, or any electronic virus or viruses that may infect Computer/Software that is used by me/us.
    5. Any industrial dispute or other matter outside the Bank’s control or the control of the Bank’s agents and sub-contractors(if any);
    6. Any erroneous Payment to any Beneficiary arising from any inputting error I/we may make;
    7. Any delay beyond the Bank’s control in making Payment to any Beneficiary;
    8. Any failure by me/us to check any notice, communication which the Bank may have sent via Secure e-mail;
    9. Any loss of data, Software, Computer or other equipment caused by the use of the Online Service;
    10. Any loss arising out of any erroneous Payments or any delay in the transmission of funds through the Service to any Beneficiary which may result from the termination or disruption of the Online Service;
    11. For the accuracy of any Financial or Non-Financial Transaction undertaken by me/us.
    12. Any failure by the Bank to make a Payment to a Beneficiary or to carry out my/our instructions if the Account was attached by a court order or blocked/frozen for whatever reason:
    13. Any other loss that I/we may suffer by using the Online Service.
  9. Waiver:
    No failure or delay on the part of the Bank to exercise any power, right or remedy under this Agreement shall operate as a waiver thereof, nor shall any partial exercise by the Bank of any power, right or remedy prevent any other alternative exercise thereof or the exercise of any other power, right or remedy. The remedies provided in this Agreement are cumulative and are not exclusive of any remedies provided by law.
  10. Indemnity
    I/we agree to fully indemnify, defend and hold harmless the Bank, its successors, its officers, directors, employees, consultants, service providers and agents from any and all third party claims, liability, damages and/or costs (including, but not limited to, attorneys fees) arising in any way in connection with my/our account, money transfers, from my/our violation of the Service Terms and /or Terms and Conditions displayed on https://intl.bobibanking.com, my/our infringement or infringement by any other user of my/our Account(s) and in recovering any amounts due to the Bank or incurred by the Bank in any legal proceedings of whatever nature. I/we hereby agree to pay the Bank such amount as may be determined by the Bank to be sufficient to indemnify it against any such, loss or expenses even though they may not have arisen or are contingent in nature. I/we further agree and declare that I/we shall be bound by whatever action of mine/ours or any inaction on my/our part and shall not challenge the same and further hold the Bank harmless and indemnified in this regard.
  11. Severability:
    If any provision of this Agreement, or any other documents issued in connection with e-Banking shall be determined by a court of competent jurisdiction to be void or if at any time one or more of such provisions becomes illegal, invalid or unenforceable as written, the effected provision shall be interpreted so as to achieve, to the extent permitted by applicable law, the purposes intended under the original provision, and the remaining provisions shall continue in full force and effect, as modified.
  12. Termination or Modifications
    I/we hereby agree that:
    1. The Bank may at any time vary the Service Terms whether written or online.
    2. The Bank has the sole authority and unrestricted right to amend this Service Terms without any notice by posting revised terms and conditions on the Bank’s website.
    3. I/we hereby waive my/our right to contest in respect to the revised Service Terms and agree to be bound by the same.
  13. Governing Law:
    The terms and conditions contained herein shall be governed and interpreted in accordance with the laws that may be determined by the Bank at its sole and absolute discretion. In the event of a dispute arising in relation to the use of the Online Service, it shall be resolved in accordance with the Clause 27 of the Terms and Conditions displayed on https://intl.bobibanking.com provided that the Bank may, if it deems appropriate, bring proceedings in any other jurisdiction, inside or outside India.
  14. Read, Understood and Accepted by me/us:
    I/we hereby confirm having read, understood and accepted the Service Terms in acknowledgement of which I/we have submitted this agreement to the Bank.
  15. Mean and Include:
    The expression I/we mentioned herein shall include my/our successors, legal heirs, executers, administrators and assigns.

    I/we have signed this agreement on the date herein above mentioned.

    Signed by Mr/Mrs/Ms.