Recognition of Customerís Expectation of Privacy
The BOB recognizes that its customers expect their financial information to be kept private.† The Bank maintains standards and procedures designed to protect from misuse of this information.†
Collection, Use and Retention of Customer
The Bank collects, uses, and retains information about its customers only, where it believes that it would be useful (and allowable by the law) in administering its business, and providing products and services, and other opportunities to its customers.† The Bank collects and retains information only for the specific business purposes.
Maintenance of Accurate Information
The Bank has implemented procedures to help assure that its customersí financial information is accurate, current and complete in accordance with reasonable commercial standards.† While some procedures are required by federal or state law, it also has procedures for responding to requests to correct inaccurate information in a timely manner.
Limiting Employee Access to Information
The Bank limits employee access to personally identifiable information to those with a business reason for knowing such information.† The Bank educates its employees so that they will understand the importance of confidentiality and customer privacy.† Customer privacy is also addressed in bankís employee handbook and in the Code of Ethics and Internal Code of Conduct.
Protection of Information
Bank maintains appropriate security standards and procedures to prevent
unauthorized access to confidential customer information and to safeguard
Bank endeavors to safeguard and ensure the security of the information provided
by the Customer.† BOB uses 128-bit Secured
Socket Layer (SSL) encryption for the transmission of the information.
Restrictions on the Disclosure of Account
Bank does not reveal specific information about customer accounts or other
personally identifiable data to unaffiliated third parties for their
independent use, except for the exchange of information with a reputable credit
bureau or similar information reporting agency, to maximize the accuracy and
security of such information, or in the performance of bona fide corporate due
i)††††††††† To comply with laws, government agency rules or orders, court orders, subpoenas or other legal process or in order to give information to any government agency or official having legal authority to request such information;
ii)†††††††† To verify the existence and condition of your account for a third party, such as credit bureau or merchant;
iii)††††††† When necessary to complete any type of transfers and any type of bill payments;
iv)††††††† To provide services relating to your account or to offer other products and services;
v)†††††††† When the Bank has entered into an agreement to have another party provide the Online Bill Pay service or receive your account information, the Bank will provide the third party with information about your linked checking, savings, other deposit accounts or Loan / Overdraft accounts, your Services transactions, and your electronic mail messages in order to carry out your instructions; or
you provide us your permission.
taken all necessary and reasonable measures to protect the confidentiality of
the customer information and its transmission through the E-banking portal and
it shall not be held liable for any disclosure of the confidential information
in accordance with the Privacy Statement or disclosure as decided by the Bank
as per the terms and conditions.
is required to co-operate with BOB in order to ensure the complete security of
the information, and it is recommended that the customers has to take care of the security of the Computer including
Hardware, Software requirements, Internet Browser supporting 128 bit encryption
and SSL version 3.00 or higher for accessing E-banking application and choose the passwords carefully in such a
manner that no unauthorized access is made by a third party.† To make the password complex and difficult
for others to guess, the customers should use at least one lower case
character, one upper case character, one numeric character and one special
character (like $, #, @, / etc.).
Customer should not keep easy guess passwords like spouseís name, daughterís
name, sonís name, favorite team etc.
Customer should undertake not to disclose their password to anyone or keep any
written or other record of the password such that a third party could access